Online Order FAQ

Your Account

• Creating an Account
• Forgot Your Password?
• Changing Account Information
• Closing Account

Ordering

• Placing an Order
• Changing/Canceling an Order
• Payment Method

Shipping & Delivery

• Tracking Orders
• Delivery Area
• Shipping Costs
• Delivery Policies of Refrigerated Food
• Delivery Schedule
• Shipping Accuracy

Return & Exchange

• Return
• Exchange
• Damaged or Incorrect Items
• Expired items
• Refund

Privacy Policy

• Conditions of Use
• H Mart Privacy Notice
• Privacy Notice to California Job Applicants
• Privacy Notice to California Employees and Independent Contractors

Online Affiliate

• How to sell my products on H Mart website?